Welcome To Rare.io Version 2.0!
Written by Franco Varriano.
1. Overview
First off, thank you for continuing to use Rare.io as your ecommerce email marketing platform!
Over the last year we have sent over 150 million emails and generated well over $12M of incremental revenues for online stores using predictive content and delivery timing. We are thrilled to announce that we are releasing the next version of our predictive email marketing platform.
On Tuesday August 9th, 2016 we upgraded your store to version 2.0 of our email marketing application.
2. What’s New?
Improvements and Features
- The entire backend of the platform has been rebuilt to improve scalability, email delivery speeds, and handle all levels of volume.
- Optimized user interface to improve usability and make sending marketing emails even easier.
- Manual importing and management of contacts and prospects.
- Evented emails have been added for prospects.
- Improved customer segmentation and targeting tools.
- Better reports for more in-depth analysis of your data.
Pricing Adjustments
We’ve always kept our pricing simple and very competitive, with no limitations on the amount of email you can send on a monthly basis. Our subscription plans will be adjusted with new pricing, however, as a loyal customer you will not be affected by this adjustment unless you decide to change your plan.
Billing through Shopify
A few months ago, we received notification from Shopify that effective August 9th, 2016 all billing for our app needs to go through the Shopify billing API rather than through our own billing system. Since we are grandfathering your plan that you are currently using, we will not require any action on your part to update any information until the time you choose to upgrade or change your plan, and at that time you will migrate to Shopify billing.
3. What Do You Need To Do?
In summary…nothing!
Once this upgrade goes live, it will take us up to two weeks to bring over your archived templates, but we ensure that all currently active campaigns will continue to run without issue and the stats will update on the new platform. While this migration is going on, you will be able to login to the old platform to view archived templates, and utilize the new version to view all store data, and send new mailouts. After the 9th, any mailouts sent with V1 will not be reflected in V2, so please send new mailouts from the new version only.
4. Conclusion
Our Customer Success Team (help@rarelogic.com) is available to assist you should you have any questions or needs during this migration.
We look forward to continuing to work with you 
.
Rare.io makes it easy to start using automated email campaigns for common challenges like: Welcome Series, Abandoned Carts, Order Follow-up emails and more! You can learn more about our powerful email marketing automation features here or go ahead and get started right away by using Rare.io for FREE.
And if you’re one of the thousands of merchants who are already using Rare’s Smart Email Marketing software and want to see how our Customer Success Team can work with your brand to grow your revenue – feel free to book a call at your convenience here.
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